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Know Who’s At The Door Without Risking Your Safety!

Detects Motion

Real-time Notifications

Connect From Anywhere

Two-way Audio

User-friendly App

Voice Changer

Errol E. Calgary, Alberta
Our old doorbell camera broke a few weeks ago, and we’ve been looking for a replacement. Getting this offer was the best coincidence ever! Even with a security camera installed, we feel so much safer being able to see who’s at the door at any time. This can improve a lot of people’s safety.
Verified Buyer
Roderick W. Quebec City, Quebec
My wife and I work till 7pm, and our kids often have to spend the afternoons at home alone after school. They’re good kids and we trust them, but we still wanted to be able to keep an eye on them while away. Camtrix and this doorbell camera were exactly what we were looking for, so this order was a no-brainer!
Verified Buyer
Annika G. Winnipeg, Manitoba
As a woman living on my own, being safe is very important to me. I ordered these cameras after I moved to a new neighborhood to feel better when at home. It has helped so much! Now my cousins all want something similar, too.
Verified Buyer

PAYMENT METHODS

SAFE CHECKOUT

Our Guarantee

No Hidden Fees
30-Day Return Policy
30 DAY MONEYBACK GUARANTEE
If you are unsatisfied for any reason within 30 days, simply contact our customer care centre for a full refund of your initial order. Happy shopping!
SHOP WITH CONFIDENCE
CamTrix is Safe & Secure Guaranteed! You’ll pay nothing if unauthorised charges are made to your credit card as a result of shopping at CamTrix.
YOUR PRIVACY IS IMPORTANT
All information is encrypted and transmitted without risk using a Secure Socket Layer (SSL) protocol.
OPERATING IN CANADA
We are very proud to be operating in Canada and serving our valuable customers.
Verified Buyer
Errol E. Calgary, Alberta
Our old doorbell camera broke a few weeks ago, and we’ve been looking for a replacement. Getting this offer was the best coincidence ever! Even with a security camera installed, we feel so much safer being able to see who’s at the door at any time. This can improve a lot of people’s safety.
Verified Buyer
Roderick W. Quebec City, Quebec
My wife and I work till 7pm, and our kids often have to spend the afternoons at home alone after school. They’re good kids and we trust them, but we still wanted to be able to keep an eye on them while away. Camtrix and this doorbell camera were exactly what we were looking for, so this order was a no-brainer!
Verified Buyer
Annika G. Winnipeg, Manitoba
As a woman living on my own, being safe is very important to me. I ordered these cameras after I moved to a new neighborhood to feel better when at home. It has helped so much! Now my cousins all want something similar, too.

Have a Question? See Our FAQs

Shipping & Delivery

How long does it take to receive my order?

Most of our orders are delivered within 5-12 business days. But please consider any holidays or other situations (such as the COVID-19 pandemic) that might impact delivery times and extend our average delivery times by additional 14 business days. If the item hasn’t arrived in 30 calendar days and you have lost its track via our tracking system, please reach us out via here, and we will help you out!

Can I return my purchase?

If you are not 100% happy with your order, simply return it within 30 calendar days of delivery in the condition you receive it. After that, we will offer you an exchange or a refund! Please contact our Customer Support team via here for the correct return address and more information.

Where do you ship to?

We ship Worldwide. In the event that we are unable to deliver an item to you, we will contact you directly and immediately refund you.

When will my order be shipped?

Orders are processed and shipped within 12 hours. At times of peak demand, such as holidays or weekends, it may take up to 3 business days for your item to be shipped.

Is my order tracked?

All orders are tracked. When your items are shipped, you will receive an email with your order tracking details. Please make sure to check your email inbox, promotions, and/or spam folders to retrieve your tracking email with a tracking number. Use it to track your parcel here. Please allow up to 72 hours for your tracking to update.

I indicated an incorrect address

We are only able to edit your delivery address before the item has been dispatched. To do so, please get in touch with us via here. If you noticed that the address is incorrect after your parcel was sent or your parcel cannot be delivered due to an incorrect address, please reach out to the delivery company using the tracking information provided to you at the time of purchase.

My parcel is lost or went missing

If your parcel is lost or reported missing by the courier and has no tracking updates – we will send you a replacement. Please get in touch with our Customer Support team via here.

I think my parcel was stolen

If your parcel was stolen or missing after confirmed delivery, you are required to launch an investigation with the delivery company using the tracking details provided to you at the time of purchase.

Returns & Cancellation

Can I change what I’ve ordered once I’ve placed an order?

Unfortunately, we cannot change what you’ve ordered but you can return the unwanted items once you’ve received them.

How to cancel my order?

If a request to cancel the order is made prior to shipping or not later than 12 hours after the purchase, we will do our best to hold the item and process a refund. Please note that due to time zone differences and our use of multiple shipping partners, we may not be able to cancel your order once it’s been purchased. This means, we will reimburse you in full after proof of return receipt has been received and the order has been returned to our returns centre. Please contact our Customer Support team to receive a return address and for more information about the further process via here.

My shipping was delayed - I don’t need the item anymore

Our average delivery takes between 5 to 12 business days. However, even in the best circumstances, delays can happen outside our control, especially with Covid-19. We do not offer refunds or discounts due to unforeseen shipping delays, so please stay patient. If you need to track your order, please enter your tracking number received via email here to check the whereabouts of your item.

I received a damaged product

In the case of damaged products, we require photos as proof of the damage, so our team can assess and authorize the return. In case of a requested refund, we require the products to be returned in an original and unused condition. Once the original products are received at the returns centre, we will arrange a refund. In the case of wishing a replacement item, we might not require you to send the items back to our Returns Centre, and arrange a replacement to be shipped to you once the photos will be reviewed and approved. Simply contact our Customer Support team via here.

I received less than I ordered

While it’s very rare, unfortunately, mistakes can happen. You must notify us within 30 calendar days of noticing a missing product for a refund or replacement to be arranged. For more information, please contact our Customer Support team via here.

Where should I return my purchase?

In order to follow our Returns Policy correctly, please contact our Customer Support team via here. We will let you know about the procedure and the correct address for your return. We have our returns centre in the USA and Lithuania.

Refunds

How can I get a refund?

If the item wasn’t what you’ve expected, it has been damaged or hasn’t arrived, and 30 calendar days have not yet passed after the delivery – please contact our Customer Support team via here, and we will help you get a full refund ASAP!

How long it takes to get a refund?

It takes 5-7 business days to issue a refund after the purchase is returned to our Returns centre, and 3-20 business days for the refund to appear in your bank account (depending on the payment method). For more information, please read our Policies.